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Shipping & returns:

Here you will find all information regarding the sending and returning of your order.

To send:

At online-face-mask.com your order will always be shipped via our trusted international shipping partners.

Payment can be made by:
– iDeal – Prepay (transfer by bank
transfer)
– Paypal
– Credit Card
– Klarna
– AliPay
– WeChat
– Sofort

Shipping costs:

The shipping costs depend on the address of the shipment and our shipping partners and will be stated in your shopping cart or during checkout.

All orders are shipped from warehouses worldwide. Shipping of all packages includes all export costs! The customer is responsible for the import of delivered goods and liable for any costs of import duties and VAT when buying products from online-face-mask.com

Returns

Do you want to return a product because you are not satisfied with the product? This is of course no problem, you can return the delivered products within 14 working days after receipt, without giving reasons, provided the product is undamaged and unused. The product must be returned together with undamaged packaging. Opening the packaging for viewing the product is permitted.

online-face-mask.com will return the purchase amount + any shipping costs within 14 days after receipt of your return shipment.
Costs and risk of this return are for the account of the buyer.

Of course you must inform us for this, this can be done via the return form at the bottom of the home page. Here you can enter all the information required for correct processing. You will then be contacted within 48 hours.

For more information, please feel free to contact us via the contact form or by email: info@online-face-mask.com

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